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1,400+ Verified Reviews ★ ★ ★ ★ ★

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Contact our Team

Need Help?

At Pixel Burn, we’re all about creating meaningful personalised gifts with precision, care, and speed.
Whether you have a question about your order, need help with a design, or want something custom made, our team is here to help every step of the way.

Head Office

10 Eagle Street
Brisbane City, QLD 4000
Monday to Friday
8:45 am – 5:15 pm AEST
8:45 am – 5:15 pm NZST
9:00 am – 4:00 pm PT

Customer Support

Australia: 1300 933 014
New Zealand: 0800 600 554
United States: 1-855-997-8889

Live Chat & SMS Support (24/7)

Text Our Team
SMS & WhatsApp: 0468 274 935
Chat with our support team anytime via live chat or SMS.
Real people. Fast, friendly help when you need it.

Visit Pixel Burn HQ

Visit Pixel Burn Custom Laser Creations at our Brisbane City headquarters. Our team operates from the heart of Brisbane, supporting Australia-wide personalised gifts, laser engraving, customer support, and same-day production services.

4.9 customer rated reviews across Google, Trustpilot, Facebook and Judge.me
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