Personalised Custom Coffee Mug
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Product Details
Product Details
Personalised Custom Coffee Mug
Meet your new everyday essential. Our Personalised Double Wall Coffee Mug – 350ml is designed for busy mornings, office life, warehouse crews, tradies on the go and anyone who prefers their coffee hot and their mug stylish. Custom-engraved with your name, logo or message, each mug is finished with a premium matte coating and a crisp natural stainless steel trim.
Why Customers Love This Mug
- Keeps drinks hotter for longer thanks to its double wall insulation
- Comfortable handle ideal for office and on-site use
- Durable matte exterior that engraves beautifully
- Includes a clear acrylic lid with sliding tab to reduce spills
- Perfect personalised gift for colleagues, friends or corporate events
Product Features
- 350ml capacity
- Double wall design: stainless steel outer, plastic inner
- Upmarket matte finish available in Black, Navy, Red & White
- Stainless steel trim for a premium feel
- Acrylic slide-close lid
- Laser engraving creates a sharp, permanent natural mark
- BPA-free
Engraving & Personalisation
Add your name, business logo, initials or even a short message. Our precision laser engraving ensures a clean, permanent finish that will never fade or peel.
Care Instructions
- Dishwasher safe
- Not suitable for microwave use
FAQs
Does the mug fit in car cup holders?
It depends on the vehicle. Because of the handle, some holders may not accommodate it.
How long does engraving last?
Laser engraving is permanent and will not fade or rub off.
Do you offer next-day delivery?
Yes — we engrave same day and offer next-day delivery Australia-wide.
Browse more in our Personalised Mugs & Cups collection.
Personalisation & Quality
Personalisation & Quality
Every Pixel Burn order is reviewed by our design team before production begins. Personalisation details are carefully checked to ensure accuracy, layout, and engraving quality.
If an art proof is requested, it will always be provided for approval before engraving. Where clarification is needed, our team will contact you before proceeding with production.
Personalisation is applied exactly as approved. Preview images are for reference only, and each engraved item is unique, with natural variations depending on the material and colour.
All products are designed, engraved, and quality-checked in Australia using dedicated laser engraving equipment.
Production, Shipping & Returns
Production, Shipping & Returns
All personalised orders are produced in-house by our team. Most orders are made same or next business day, depending on design approval and current order volume.
We ship Australia-wide using trusted courier networks, with tracking provided once your order is dispatched. Eligible personalised gift orders over $39.99 include free standard shipping, with Express and TNT Overnight upgrades available at checkout.
Local pickup is available from our Brisbane City location and is usually ready within 24–48 hours. Please contact our team if wanting to collect your order.
Personalised orders may be cancelled before design or production work begins. Once production has started, changes or cancellations may not be possible due to the custom nature of the item.
If an issue occurs with your order, our team will work with you to provide an appropriate resolution in line with our policies and the Australian Consumer Law.
Why Pixel Burn?
Why Pixel Burn?
Most orders placed on our site aren’t just for the buyer. They’re gifts, keepsakes, or items made for a specific moment. That’s why we pay close attention to the details, from engraving quality and material choice to packing and dispatch.
We focus on doing things properly. Clear communication, fast turnaround, and careful handling are part of how we work. Every order is produced with the understanding that it represents something personal to the person receiving it.
We know this order matters, and we treat it that way.
Protected by Visa Secure & Mastercard SecureCode. Pixel Burn never stores your card details. Your bank places a temporary pre-authorisation hold. Payment is only captured once production begins. You can cancel anytime before production starts.
Other Recommendations
Discover more in our FAQs
Can You Help Me Design a Gift?
Can You Help Me Design a Gift?
Absolutely. Helping customers create meaningful, one-of-a-kind gifts is one of the things our team loves most.
Every day we get to see the names of newborns, anniversary dates, wedding messages, and heartfelt quotes being turned into something permanent. It’s a privilege to be part of those moments.
If you’re not sure what to engrave, how the design should look, or which product is the best fit for the occasion, our team is always happy to help guide you.
And if you have an idea that isn’t already on our website, feel free to reach out. We love turning unique ideas into real personalised gifts, and we’ll do our best to bring your vision to life.
You can contact our team via live chat, phone, or the Contact Form, and we’ll help you create something truly special.
What if I Need to Make a Change to My Design?
What if I Need to Make a Change to My Design?
If you need to change your design, please contact us as soon as possible after placing your order.
Because many personalised items move into production quickly, changes can only be made before production begins.
Once design work, artwork proof preparation, or production has started, changes may no longer be possible.
If you selected an artwork proof at checkout, production will begin once the proof has been approved.
How Can I Check my Order Status?
How Can I Check my Order Status?
You can check your order progress anytime by clicking Order Status to view live production and dispatch updates for your order.
Once your order has been dispatched, a shipping confirmation email with tracking details will automatically be sent to your email address. After dispatch, you can track your parcel using the Track Parcel page.
If you cannot locate your tracking information, please check your spam or promotions folder. If you still need assistance, please contact our support team via the Contact Form on our website.